ROMJIST Volume 25, No. 1, 2022, pp. 92-99
Narcisa Roxana MOŞTEANU Machine Learning and Robotic Process Automation take Higher Education one step further
ABSTRACT: Machine learning, and digitization has been around for several years, but its use has become a necessity with the Covid-19 pandemic. Lockdown forced us to work remotely overnight, to use digital networks to communicate, make payments, learn all sectors of activity were forced to adapt to the digital age in one night. Digitization and involvement of machine learning become a necessity with the Covid-19 pandemic. This paper shows how artificial intelligence can be used to improve the effectiveness of teaching, research, and study plan, by adapting the new communication technologies and students’ needs to achieve the course learning outcomes in a virtual environment. The paper proposes three ways of using artificial intelligence in higher education – physical robot at the entrance of the campus to guide the visitors; Robotic process automation to assist admission and registration process; and robotic process automation to aid professors in student’s evaluation process and improve the academic study plan.KEYWORDS: Machine learning; robotic process automation; higher educationRead full text (pdf)